Events & Downloads

Through the following series of best practice white papers, customer case studies and webinars, you can find answers to many of your questions

• How to avoid dilution of brand values in global communications?

• How to deliver your support knowledgebase online for your global clients?

• How to reduce costs in multilingual content delivery?

Webinars

Sales / Marketing

• 10 May 2007 - Interbrand, SDL, and Verisign Inc: Achieving consistency of message across global markets (replay available)

•  24 May 2007 - Forrester's Study on the Global Fortune-500 - 'Managing global brands locally' (replay available)

• 7 June 2007 - Synchronizing your global web presence: GTA by Travelport/OctopusTravel (replay available)

• How Sun Takes Brands and Solutions to the Global Marketplace (replay available)

Support

• 21 June 2007 - Intel Corporation: Delivering cost effective online support to the global audience (replay available)

• 24 July 2007 - Case New Holland and SDL: Optimizing the efficiency of global online support (replay available)

White Papers

Sales / Marketing

• Operational Brand Management - Executive 1 - Pager

• Operational Brand Management - Management Brief

• Forrester Research - Global Fortune 500 Online Branding Study 'Managing Global Brands Locally'

• Common Sense Advisory: Going from Simple Translation to Successful Transactions on Global Websites

• The Strategic Delivery of Global Web Content - Management Brief

• Best practice Steps to take your Website to a Global Audience - Management Brief

• Web Content within a Global Information Management Strategy - SDL White Paper

• GTA / OctopusTravel: Driving profitable international growth with mulilingual product content

• Sun Microsystems: Global Customer Experience

Support

• Delivering cost effective online support to the global audience - Management Brief

• Canon: Reducing global support costs with the Canon multilingual support portal

• Global Support briefing paper: 'Any language you want - so long as it's English'