SDL has a substantial number of high profile clients within this market and a wide range of experience providing localization solutions over many years.

Operating Systems, Firmware, CRM applications, ERP systems, Booking Software, Databases, Games.   Whatever a product might be, for each step in the software engineering process (design, development, documentation, manufacturing, QA testing, and customer support), engineering teams create large quantities of essential information.

Striving to improve the customer experience and building strong brand loyalty is a constant challenge in the highly competitive IT industry. With product differentiation increasingly harder to achieve, the key to customer loyalty is to increase value and personalization with the best possible customer interactions in their native language. Yet this can be enormously complex and costly to manage.

Until now.

SDL accelerates global delivery of rapidly changing, precise content

SDL’s global information management (GIM) solutions and services bring together all relevant content resources, across your content lifecycle – authoring through localization to publishing – to:

• Re-use approved technical content across multiple documents and delivery channels (e.g. Web, CDs and printed owners and service manuals)

• Speed content creation, improving content consistency and quality and lowering process costs

• Build brand messaging and terminology consistency across all content and delivery mechanisms

• Leverage and re-use content created in any authoring environment, in any language – further exploiting existing information assets

• Streamline localization processes, through any combination of project in-sourcing or outsourcing

• Provide an enterprise-wide platform for rapid renewal of content wherever used

SDL has a substantial number of clients within the Software Engineering and Information Technology market and a wide range of experience over many years. Whether your requirement is software localization, string and driver conversions or consultancy on Internationalization processes, SDL has the complete suite of software and services to meet your needs.